Cookies must be allowed (see browser’s help file).Internet Explorer version 10.x or greater, Chrome 20.x or greater, and Firefox version 6.x or greater.You should only use this direct part lookup feature if you are very sure that you know the part number that you need.
Please note: the part number of the part currently recommended by HP for replacement may not be the same as the number that you see on the old part, or even in your product documentation, as part numbers are sometimes changed as different versions of a part become available. This feature of PartSurfer also provides a list of all HP products that use a specific part. You may know the part number for the HP part that you need, and simply need to look up part information and/or order the part.For whatever reason, you need to find the HP part number and its associated information, and possibly order the part. You may have the part in front of you, may have a description of the part from someone else, or may know from your repair experience what part you need. You may need to find or verify a part number and other part information for an HP part, based primarily on the part's physical description or its function within your product.PartSurfer assists with two basic types of part lookup tasks, with a variety of options for getting to the information that you need: ( Click the contact HP link at the upper left of the main PartSurfer page for information on product support options.) Basic Tasks If you are not trained in repairing your product, or are not certain that you know what the exact problem is with your product, we strongly encourage you to first contact HP technical support to determine the best repair strategy for your HP product. PartSurfer does NOT include instructions for repair, maintenance, or installation of products and parts. customers only) to allow you to order parts online. We also provide a direct link to the HP Parts Store (for U.S. HP PartSurfer is designed to help HP product owners and HP product repair technicians identify part numbers and other part information, primarily for the purpose of servicing and repairing HP products. This user guide is provided for those who prefer more detailed step-by-step instructions. Simply move your mouse over any field heading in italics for help on getting started. PartSurfer is designed to be very user friendly, and most users find it easy to locate the parts information they need without detailed instructions. Before you continue reading this document, we hope that you will try using HP PartSurfer first.
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